Due to the unfortunate health concerns that COVID-19 has created worldwide, there has been a lot of unknown surrounding logistics and shipping. At this time, our suppliers remain unaffected and we will continue to update you as any changes occur. We ask for your patients as it can become difficult to predict how suppliers and their shipping times may be affected. We recommend sending your card to us through a reputable company with a tracking code for your peace of mind. We do not take responsibility if your plastic card goes missing in transit.

We ship globally with Australia Post – the current estimated shipping times can be found here: https://auspost.com.au/service-updates/international-delivery-times#international
We offer free express shipping on all Australian orders. Our overall product turnaround time depends on the customers chosen shipping method. We always recommend to use and express / priority service with tracking.

For orders from any other countries not listed, contact us through [email protected]

We will notify you once your plastic card has been received. We will then begin the transformation process and your custom metal card will be ready for postage within 1-2 business days. Please note, below times are estimates and any delays during shipping are out of our control.